Blog Coveo Insights

Part II: How an Online Retailer Uses Search to Boost Site Performance

Posted by Marie-Michèle Caron on December 17, 2014

website searach online retailWe’re back with Amanda Shiga from Nonlinear Creations to hear how the company helped a Canadian retail website implement great search using the power of Coveo for Sitecore. Read on to learn more about the organization’s website challenges prior to using Coveo, and how it is now better able to deliver more engaging search and website experiences to its visitors.

Q.: In 2013, Nonlinear implemented Coveo for Sitecore for a retail website in Canada. Describe the website’s search capabilities before implementing Coveo. What was it looking to achieve? Read more and comment »

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Part I: The Power & Possibility of Site Search…Market Outlook

Posted by Marie-Michèle Caron on December 3, 2014

site searchOrganizations want websites that perform in a manner that maximizes conversions or transactions, increases audience awareness, and delivers relevant information and messages, all while nurturing an ongoing relationship with the audience and keeping up engagement levels. The companies that are looking to accomplish all of this to maximize website performance need to consider the benefits of truly exceptional search–one of the biggest drivers of website success.

We asked Amanda Shiga, VP Digital at Nonlinear Creations, a full-service systems integrator and digital agency that helps companies build leading websites and intranets, about the current and future state of website experiences. What makes a great website, and what does the power of search have to do with it? Read on. Read more and comment »

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The Must-Attend Web Event for Customer Service Innovators

Posted by Eric Courville on November 17, 2014

PDI webinarUpdate: a recording of this webinar on 11/18/2014 is available here.

Support teams face a tremendous challenge when critical knowledge assets reside in various systems and applications. The good news is that leading organizations have successfully navigated these customer service obstacles, and they’ve leveraged  the power of unified, contextual search natively integrated with Salesforce Service Cloud to do it. Read more and comment »

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New Blog for Developers: It’s Time to Get Technical

Posted by Nicolas Bordeleau on November 5, 2014

Coveo technical blogGood news for our technical and developer communities: Coveo recently launched Source @ Coveo, a blog dedicated to sharing technical information and insights, troubleshooting, and best practices to help you build exceptional search experiences. The blog includes a range of topics written by our expert Coveo team, including recent posts such as:

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