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Laurent Simoneau

President and CTO

Laurent Simoneau is President and CTO of Coveo, and is considered one of industry’s top enterprise search experts. Prior to Coveo, Laurent was CTO of Copernic, an early leader in desktop search, where he oversaw the company’s product strategy and directed the research and development of core technologies. Laurent also served as Chief Operating Officer at Copernic during which he successfully orchestrated the spin-off of the company’s enterprise search division in 2005 into what is now Coveo.

Laurent is a graduate of Université du Quebec, where he holds an MBA degree. He resides in Quebec City with his wife and children.

Author Archives

Why We Built Coveo Cloud: Trends & Opportunities

Posted by Laurent Simoneau on June 16, 2015

thumbnail-press-twitter-cloud-launch-01Our mission at Coveo has always been to drive innovation in the field of enterprise search by looking to the future and building the tools we know our customers will need to be successful. That’s why three years ago we decided to bring our secure search technology to the cloud, and build a search-as-a-service offering optimized for the modern enterprise. And this week, I am excited we are announcing the results of this work: Coveo Cloud. I believe it represents the right technology at the right time. Here’s why:

Enterprise Cloud is the New Normal Read more and comment »

The History of Knowledge Sharing: A Coveo Infographic

Posted by Laurent Simoneau on January 22, 2013

Sharing and connecting sources of knowledge is behind everything we do. While we like to talk about the present and future of knowledge exchange, we can also look to the past for sources of inspiration and education.

To capture this history, we created an infographic that showcases a few key milestones of knowledge access and transfer. It’s remarkable to look at how information sharing has evolved from drawings and scribes, to mass broadcasting, to ever-increasing amounts of data and digital content. Read more and comment »

Engineering Teams: Who’s in your Tribe?

Posted by Laurent Simoneau on July 17, 2012

Many organizations have invested significantly to create a “network effect,” where teams dispersed internationally are encouraged to use technologies to share, explore and innovate faster. As we’ve seen, additional tools don’t necessarily lead to additional collaboration and knowledge sharing. Often, the tools themselves become new silos of information, from which it is difficult if not impossible to extract relevant information.

Particularly in R&D departments comprised of highly educated, highly skilled specialists working in small groups, knowledge access and sharing can be a significant hurdle, and one that impacts innovation. Working in a very large engineering organization, with multiple departments working on multiple aspects of product design and engineering, chances are most engineers have an idea of what the five or six people around them have developed and what they know. Read more and comment »

Uncovering Actionable Intelligence to Eliminate the Insight Deficit

Posted by Laurent Simoneau on October 26, 2011

It’s no secret that data is growing in size and complexity; even more importantly, the vast majority of this data is unstructured, making it difficult to categorize, understand and manipulate. It cannot be housed in traditional databases and it cannot be understood as a whole. This information is siloed, by systems, departments, geographies, and type. And now more than ever, valuable data that could impact business decisions resides in a vast network of social media channels and enterprises are struggling with a way to harness its power.

Just last week, Gartner issued its top IT trends citing that data will grow by 800 percent in five years, with 80 percent of it unstructured. Part of that is the trend they are calling “the collective,” which includes data from groups and communities and social networks outside the business. Read more and comment »

I’ll Take My Customer 360 Info “To Go” Please

Posted by Laurent Simoneau on August 8, 2011

According to Gartner Research, the field service market encompasses 20 million mobile field service workers worldwide. Field service workers are a company’s “feet on the street,” represent the company’s brand, and are an extension of the customer service organization. They’re ultimately expected to provide great service and have an accurate, holistic view of the customer to help capture additional service revenue.

Sales reps constantly on the road also need similar access to customer information to truly know all aspects of a customer relationship, even in the minutes leading up to a critical meeting to close a customer deal, to help increase cross-selling, optimize the customer experience, and maximize revenues. Read more and comment »