When you’re a technology provider, the biggest measure of success is whether you’ve helped your customer succeed. That’s all that matters. And as an advanced enterprise search provider specifically, all that matters is whether you can uncover insights from a wide variety of places to enable efficient knowledge access, helping your customers achieve better performance.
In order to evaluate each tool’s ability to deliver on those promises of advanced enterprise search and information contextualization, there are choices customers need to make between two types of technology providers – independent providers and “stack” or “platform” providers. In these circumstances, there are several key factors to consider:
Quality: Independent providers typically do one thing – and do one thing very well. These partners’ level of detail, research and focus leads to the potential for a higher-quality solution. Read more and comment »