In my last blog post, I suggested that by analyzing our past projects, we can improve adoption of our future information systems (IS) projects. Three of my adoption observations are that:
- adoption is hindered when . . . use of the new technology is contrary to the kind of staff we need in our company, contrary to the primary goals we give them, and contrary to human nature;
- adoption is hindered when . . . we do not understand how to drive adoption;
- adoption is hindered when . . . the technology does not address an important need or the initial implementation was not sufficiently tailored to the business to be compelling.
Getting good adoption rates with any new technology, requires keeping in mind these impediments to adoption in all stages of a project, from considering the fit and value of a new technology, to executing the deployment. Let’s focus on the first impediment – the match between what the technology asks our staff to do, and who they are. Read more and comment »