In my last blog post, I suggested that by analyzing our past projects, we can improve adoption of our future information systems (IS) projects. Three of my adoption observations are that:
- adoption is hindered when . . . use of the new technology is contrary to the kind of staff we need in our company, contrary to the primary goals we give them, and contrary to human nature;
- adoption is hindered when . . . we do not understand how to drive adoption;
- adoption is hindered when . . . the technology does not address an important need or the initial implementation was not sufficiently tailored to the business to be compelling.