This post begins a series of short blogs on Coveo technology innovations in 2013 and a few sneak peaks at what’s planned for 2014, with a focus on the four hallmarks of Coveo’s Search & Relevance Technology: Connectivity, Unified Indexing, the Relevance Engine and User Engagement. Our first post focuses on User Engagement, via mobile devices.
On a plane, just landing—delayed as usual– to meet a big client? No problem preparing for your meeting, just pull out your mobile device and gain a 360 view of the customer you’re about to meet, including up-to-the-minute communication with anyone at your company. Read more and comment »