Blog Coveo Insights

Four Things Your Website Search Should Be Doing

Posted by Marie-Michèle Caron on May 21, 2015

website searchLast week web development expert Amanda Shiga, Digital VP of Nonlinear Creations, joined our conversation around the value and impact of good, intuitive search on a website. Bringing over a decade of expertise in digital marketing, Amanda shared the different options available for site search, and why she believes great search makes a website successful.

As an example, one of her clients, Newfoundland Liquor Corporation, noticed that 50% of its web visitors were using the search function on its website to look for specific products but were not finding what they were looking for. With the help of Nonlinear, Newfoundland Liquor replaced the non-performing site search with Coveo to provide its visitors with a more intuitive search experience and it has been experiencing amazing improvements in website performance since. Read more and comment »

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Why You Should Upgrade Search When Migrating to Sitecore 8

Posted by Nicolas Bordeleau on May 13, 2015

Coveo for SitecoreWhen I go to the hardware store, I don’t spend a lot of time looking row to row for what I want. Instead I look for a knowledgeable employee and ask him where to find it. Now, guess what I do first when I visit a website to look for information? I ask the most knowledgeable component on the page, the search box. According to the e-tailing group’s study, 74% of online shoppers are doing just the same.

Relevant, intuitive, powerful search on any website is no longer a nice to have, it’s a fundamental requirement of any digital strategy. When moving to Sitecore 8, you have to seriously consider search. If you don’t, your visitors will simply go back to Google to find what they want. Or worse, to your competitor’s website where search is better. Read more and comment »

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Part II: How an Online Retailer Uses Search to Boost Site Performance

Posted by Marie-Michèle Caron on December 17, 2014

website searach online retailWe’re back with Amanda Shiga from Nonlinear Creations to hear how the company helped a Canadian retail website implement great search using the power of Coveo for Sitecore. Read on to learn more about the organization’s website challenges prior to using Coveo, and how it is now better able to deliver more engaging search and website experiences to its visitors.

Q.: In 2013, Nonlinear implemented Coveo for Sitecore for a retail website in Canada. Describe the website’s search capabilities before implementing Coveo. What was it looking to achieve? Read more and comment »

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Part I: The Power & Possibility of Site Search…Market Outlook

Posted by Marie-Michèle Caron on December 3, 2014

site searchOrganizations want websites that perform in a manner that maximizes conversions or transactions, increases audience awareness, and delivers relevant information and messages, all while nurturing an ongoing relationship with the audience and keeping up engagement levels. The companies that are looking to accomplish all of this to maximize website performance need to consider the benefits of truly exceptional search–one of the biggest drivers of website success.

We asked Amanda Shiga, VP Digital at Nonlinear Creations, a full-service systems integrator and digital agency that helps companies build leading websites and intranets, about the current and future state of website experiences. What makes a great website, and what does the power of search have to do with it? Read on. Read more and comment »

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