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Authors

Diane Berry
Dominic Lajoie
Ed Shepherdson
Laurent Simoneau
Louis Têtu

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Recent Posts

What’s More Difficult to Reduce: The National Debt or Your Backlog?
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Three Ways to Generate Knowledge from Customer Service Interactions
How to Deploy an Insight Solution Best Practices for Advanced Enterprise Search Initiatives: Part 2
The Gartner MQ: Sharing Our Vision for the Future of Knowledge Management

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Kate Leggett on Three Ways to Generate Knowledge from Customer Service Interactions
Ed Shepherdson on Does Knowledge Have a Lifecycle? How to Manage and Access Your Most (and Least) Valuable Content
Ed Shepherdson on Does Knowledge Have a Lifecycle? How to Manage and Access Your Most (and Least) Valuable Content
Antoine Fournier on Does Knowledge Have a Lifecycle? How to Manage and Access Your Most (and Least) Valuable Content
Mary Ann Maikish on Does Knowledge Have a Lifecycle? How to Manage and Access Your Most (and Least) Valuable Content

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