Customer Experience
Sitecore’s Last Search Left Standing: Coveo
When discussing native search integrations within Sitecore, there have only ever been three real players…
Delivering Relevant Results at Scale with Machine Learning
Have you searched for something on Google Drive or SharePoint lately? Better question – have you actually found it? Sure,…
Knowledge Management Back in Focus for 2021
Institutional knowledge continues to be a casualty as boomer-retirements and pandemic-layoffs shelve decades of management know-how. According to Pew Research…
Digital Commerce
Personas Are Irrelevant – 2021 Calls for Personalization
For decades, marketers have been staking their careers on segmentation and persona-based marketing. By creating…
Powerful Personalization in Ecommerce – No Big Data Required
Can we talk personally for a moment? For all of retail brands’ talk about personalization on their websites, there’s often…
Ecommerce Musings With Seth Godin
“All I want to do is zoom-a-zoom-zoom-zoom.” – Wreckx-n-Effect I doubt many of us really want to “zoom” – or…
Product Updates
10 Must-Have Features for a Relevance Platform in 2021
“Here comes the sun, do, dun, do, do Here comes the sun, and I say…
Migrating from Redshift to Snowflake: A New Cloud Data Warehouse to Help You Make The Most of Your Data
Under the umbrella of AI fall machine learning algorithms, which can be used to parse data, learn from that data,…
Expanding Your Options for International Data Residency and Privacy
Data residency capabilities are an integral part of delivering on the security requirements imposed by regulators and internal IT teams…
AI Labs
Sharing is Caring: Our First Dataset Release for The AI Community
Today, we are beyond thrilled to announce the release of our first anonymous shopping dataset…
The Vectors That Came in from The Cold: Improving “cold start” at scale in a multi-tenant SaaS scenario
In some previous installments of this exciting series, we described – at length – the super cool concept of product…
Looking Back, Going Forward: 12 Months of Coveo AI Labs
At a time where our softmax function over possible futures looks pretty uncertain, we are happy and proud to share…
#CoveoLife
Coveo Is… Interview With Marc-Antoine Veilleux
The first big challenge one is confronted with when joining Coveo is coming to understand…
TSIA Star Awards – Coveo Tech Support Wins!!
We received great news this morning. Coveo won the TSIA Star Award for “Innovation in Support Employee Experience and Loyalty,”…
Onboarding in the Time of Covid-19
I have always found starting a new job to be slightly stressful. And the thought of starting a new job…