A clear structure on the page makes it easy for search-oriented machine learning models to understand content and rank the relevance of the information it contains to a given query in order to determine what should be returned in a…

Newly released on Impact+, “Measuring and Optimizing for Service Success” explores how to measure service quality and use analytics to transform the experiences you’re providing. This latest episode features Bonnie Chase (Senior Product Marketing Manager at Coveo) as well as…

Together with Coveo, a leading search platform, our team at Interactive Strategies developed and utilized key insights in order to identify immediate steps you can take to start your journey toward building a personalized search experience.