“Insight Engines” win praise from Gartner1 every year. You have read the reports. You might have even started implementation. But what exactly is an insight engine, and what do you need to leverage one effectively? We cut through the jargon…

Property and casualty insurers (P&C) are missing opportunities to expand share of wallet by not serving clients with personalized services—and the gap will grow as nontraditional insurance brokers serve customers relevant products. In 2020, 27% of consumers said they were…

Personalization is one of the biggest marketing trends and is becoming the norm in the industry. Customers are becoming more and more impatient when dealing with online experiences. Not only do they want to be treated as individuals, but they’re…