The difference between self-service success and case deflection $1,500,000 per month. This is how much Tableau Software saved after using Coveo to power their self-service portal and deflecting cases from their contact center. To translate your support strategy into dollars…

You can disagree with me on whether to call it an ‘intranet.’ You can disagree with me on what to put on the intranet. And you can disagree with me on who should own or fund the intranet. But you…

Around two months ago, we launched a video series entitled “Coveo Digital Experience Heroes” in order to share stories of those digital leaders that are guiding their organizations to help both their customers and the community at large during these…