The Salesforce World Tour is coming to Toronto on Thursday, April 11.

If you’re local and are still on the fence about attending this year, think no more! Here are 5 convincing reasons why you should, according to our very own Olivier Jannini, an active member of the Canadian Salesforce ecosystem and a performing Sr. Alliance Manager, here at Coveo.

#1 Learn about the latest and greatest in the  Salesforce world.

Whether you’re an admin, an executive or are curious to learn more about Salesforce and what it has to offer, you’ll have ample opportunity to hear about best practices and exciting projects driving value today.

You can also hear about a very exciting development in the Salesforce ecosystem – the latest Coveo for Salesforce release! From integrating with Einstein bots to advanced case deflection capabilities, the Coveo for Salesforce Spring ‘19 release is a game-changer for support professionals.

#2 Meet some other CX leaders.

It is no secret that Salesforce and its partners employ some of the greatest minds in the tech world. Thanks to the expo floor, happy hour and various networking events around the World Tour, you’ll have many opportunities to meet and exchange with passionate IT professionals.  

Stop by the Coveo for Salesforce booth #132  on the expo floor to meet some of our customer service experts, including:

#3 Discover what’s coming next. 

World Tours are often used by Salesforce to give a glimpse of their roadmaps for upcoming quarters. Make sure to attend the Keynote to get a close look at what the future has in store for the tech world. AI, machine learning, chatbots – who knows what’s coming next?

#4 Get some inspiration for your Customer Experience Strategy.

Dozens of Salesforce Partners will be in the Customer Success Expo. I highly encourage you to pass by and hear about how they can drive significant business value. Many customer support professionals had a lot of questions about our customer journey map series, and our checklist for building a Self-Service Journey Map. Stop by our booth #132 to hear how AI-powered search and recommendations can provide effortless experiences to your customers, partners and employees.  

Bonus: We’ll be giving out some of the most comfortable socks I’ve worn, for free!

#5 Relax at pre and post World Tour events.

Whether it is at one of the numerous Happy Hours and parties hosted by Salesforce Partners right after the World Tour, or at Coveo and NewVoiceMedia’s Service Cloud Executive Breakfast Panel with Salesforce on Thursday morning, make sure to take one of the many opportunities you’ll have to learn, network and eat at the same time!

The event is free to attend, don’t miss out! We’ll see you there.

Learn more and register here for Salesforce World Tour Toronto

About Audrey Parent

Audrey Parent is a Field Marketing & Events Specialist at Coveo. She has planned and executed over 100 events and tradeshows in her young career, ranging from fundraisers, fashion shows, weddings, and corporate events. When she’s not working, you’ll find her planning her next trip or hanging out with her gigantic Saint-Bernard dog Charlie.

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