Andrea is a Product Marketer for our Commerce line of business. Prior to joining Coveo, he was at Tooso, the acquired AI search ecommerce startup. He has a passion for innovation-driven companies and a research background in cognitive science. When he is not working, he is likely to be experimenting new dishes, travelling or hiking.
Don’t look twice, but you’re losing B2B customers to sites that offer a B2C experience. B2B customers are also B2C consumers. They refuse to wait more than one second for…
When it comes to choosing a site search tool for an ecommerce platform, evaluating options is far from simple. Most vendors tout AI capabilities. As Gartner analyst Mike Lowndes pointed…
In a previous article we addressed how, despite having machine learning, digital merchandisers are forced into manually managing synonyms. We showed how it is tedious, laborious, non-scalable – and error-prone.…
Faceted search is one of the most important search innovations of our time. Yet while faceted search is now a standard feature of most Ecommerce product search solutions, most vendors’…
Cold-start shoppers and “head” searches can increase your site traffic and revenue – as long as you treat each of them as jumping off points for personalization. Here’s why you…
The key to boosting your SEO is having great product descriptions plus great search on your site. It’s conceptually simple but rarely considered. Here’s how great search site search can…
A company can’t ever just set and forget pricing. And at Coveo, we treat pricing like we treat our product, meaning that we are constantly researching ways to make it…
Jumping into the New Year, most of us would like to forget 2020 ever existed. However, then we would have missed some really great research on how to create highly…
If you’re asking yourself which survival strategies retailers need to adopt to compete with and beat digital Goliaths such as Amazon, you may be asking the wrong kind of question,…
Online retailers famously say, “If they can’t find it, they can’t buy it.” Today, this motto is even more relevant. With online sales skyrocketing in B2C and B2B, buyers are…
