How to Check Your Site, So Shoppers Check Out
Online retailers famously say, “If they can’t find it, they can’t buy it.” Today, this motto is even more relevant. With online sales skyrocketing in B2C and B2B, buyers are…
About Andrea Polonioli
Andrea is a Product Marketer for our Commerce line of business. Prior to joining Coveo, he was at Tooso, the acquired AI search ecommerce startup. He has a passion for innovation-driven companies and a research background in cognitive science. When he is not working, he is likely to be experimenting new dishes, travelling or hiking.
Improve Ecommerce Site Search With Intelligent Query Suggestions
If you’re looking for a way to elevate your customer experience, query suggestions might be the right tool for you. They help your customers refine their queries, and they help…
Your Guide to Effective Product Recommendations in Ecommerce
With online becoming the only retail channel, customer expectations for the digital experience you deliver have increased. This means the mechanisms that could traditionally be used to compensate for digital…
Advancing AI with human decision-making
How do you make decisions? Even if you are the kind of person that is paralyzed by indecision when faced with too many menu options- we’ve all been there- you…
Natural Language Processing: The Future of eCommerce, Today
Have you heard of Natural Language Processing (NLP)? NLP has become a buzzword in eCommerce as well as in many other industries, such as customer service. It is by no…
The Five Fundamentals of Best-in-Class Ecommerce Personalization
Ecommerce personalization has become the north star for customer-centric companies. Why? The reason is simple – personalized digital experiences engender greater emotional engagement by showing customers more of what they…