About Diane Berry

Diane Berry is Senior Vice President of Market Strategy at Coveo. Diane seeks out and analyzes market, industry and economic opportunities for growth; works with the analyst community as well as media; and acts as a spokesperson and industry voice to help organizations understand how to leverage advanced search-based apps to transform the nature of work.

Knowledge & The 98% Rule

The 80/20 rule constrains our thinking in a digital world. Developed in the physically constrained world of 1906, the Pareto Principle (based on pea production in Pareto’s garden) predicts that…

What Is Knowledge?

Any discussion of evolving the definition of Knowledge Management should include — as Mary Adams points out — a definition of Knowledge.  I am not claiming authorship here; nor am I negating…