Emily Hunt is a political scientist turned content marketer at Coveo. She combines her analytical skills with a passion for storytelling to produce compelling content across all areas. If she’s not writing, she’s exploring the great outdoors, jamming out to rock ‘n’ roll, or reading Harry Potter...again.
Everybody searches. We’re in 2020, and search engines are plentiful and free-of-charge across the internet. From Google, to Amazon, to your eCommerce website, shoppers have multiple options when they seek…
The hype around “personalization” has been growing steadily in the market, prompting increased investment as a result. However, many are not seeing the dramatic returns that they originally anticipated –…
Following an in-depth research and evaluation process by SPI Research – the leading technology services research firm – it was announced that Coveo has been recognized as one of the…
Coveo Impact 2020, the Coveo Community event of the year, commences in just 128 days, 20 hours, and 16 minutes – but who’s counting? (Psst we are!) Although our time…
Earlier today, it was announced that Coveo was selected as a Finalist in the 14th annual Stevie® Awards for Sales & Customer Service. I sat down with Juanita Olguin (Senior…
Xero was able to scale its service experiences at a time of exponential customer growth. According to Ben Gilmore, findability was the number one issue that Xero was facing- essential…
