About Evelyn Kent
Evelyn Kent is a text analytics consultant who specializes in helping clients design systems to best autoclassify their content. With 15 years of experience creating, producing and analyzing content, she understands how people write, store and think about it.
Even before Covid-19, banks were feeling the pressure of fintech competition to provide better customer service and usability. The inability to conduct in-person transactions put additional pressure on financial services…
Relevance is the key to competing in an overcrowded market, and relevance starts and begins with the ability to engage people, intoned Louis Têtu, chairman and CEO, Coveo at the…
