Isaac is the Social Editor at Coveo. Raised on the red sands of Prince Edward Island, Isaac moved to Montreal, Quebec, in 2011 to cut his teeth in the burgeoning sphere of Social Media Marketing. After working with top-tier brands in the entertainment industry for 5 years, Isaac decided to change gears and focus his talents on the high tech industry.
Did you know that women only occupy 25% of jobs in the science and technology fields (STEM)? With this disparity in mind, a collective of Quebec-based organizations formed together to…
This article originally appeared on Forbes.com on October 30th, 2018. In the last year, technology has progressed in ways no one could have expected. The innovations of today will continue to…
I had the absolute pleasure of sitting down with Coveo’s own VP of Customer Experience (CX) – Jennifer MacIntosh. Jennifer is a whirlwind of knowledge, passion, and a take charge…
Targeted, precise messaging for every single website visitor – is it really possible? Despite the promise that personalization brings, marketers are still having trouble cracking its code and the lack…
“I think machine learning’s the big game changer for support and the experiences that people have” – Nigel Piper When Nigel Piper, Executive General Manager, first joined Xero, the company…
“By 2020, 51% of consumers and 75% of business buyers expect companies to anticipate their needs and make relevant suggestions.” – Huffington Post Delivering relevant interactions is no longer optional.…
