Is Intelligent Swarming The Right Choice For Your Company?
What would you do if you had access to a hive mind? The thing is, you do. It’s in your pocket, and it’s known better as the search engine accessible…
About Judi Cardinal
As a Senior Customer Success Manager and a KCS v6 certified trainer, Judi Cardinal works proactively with customers who have recently purchased or launched Coveo solutions, optimizing their experience with search and knowledge management best practices. She enjoys traveling the world, hiking, and her 3 dogs.
Key Takeaways from Our February KCS® Roundtable with Dr. Beth Haggett
In February, we hosted a special edition of our Knowledge-Centered Service v6 Roundtable by inviting Dr. Beth Haggett to discuss KCS coaching. Dr. Beth brings over two decades of experience…
Recap on some KCS Lessons learned in 2019
At the beginning of 2019 we asked our customer F5 Networks to share their KCS® Resolutions and it opened a year-long discussion with other KCS practitioners. We host our KCS…