About Louis Têtu
What differentiates traditional search from an intelligent, responsive search experience? That very question was core to the evaluations of vendors in The Forrester Wave™: Cognitive Search and Knowledge Discovery Solutions,…
A Cheap Information Experience is Expensive: Relevance is the Currency
Search and information is a commodity. Search is everywhere, but so is useless information. As Author John Naisbitt wrote in Megatrends, no less than 35 years ago: “We are drowning…
From Enterprise Search to Insight Engine: Coveo Leads Gartner Magic Quadrant
Gartner, Inc. just released its first 2017 Gartner Magic Quadrant for Insight Engines. We’re honored, and humbled, as Coveo™ has been positioned furthest in the Leader Quadrant for Completeness of…
Top on Leading CIOs’ Agenda: The Intelligent Workplace
“The next generation intranet will transform businesses in ways that pay, and pay big.” Over the past decade, quantum leaps in search technology are enabling a whole new era of…
Inject intelligence into self-service: the low hanging fruit with huge economics…
The principle is ridiculously simple: the smarter your customers are about your business and products, the more satisfied they are, the less you need to spend on handholding them, and…
Every business seeks digital transformation. Start with RELEVANCE in mind.
During my 25 years in business, I have been fortunate to make a small contribution to the digital revolution as well as witness board members and business owners – occasionally…