How to Own Your Candidate Experience – From an Employee and Manager
Last year at this time, I was faced with a professional decision. Option 1: Stay in the company I loved, with people I admired, in an industry close to my…
#CoveoLife
How You Can Drive Customer Success at Coveo
At Coveo, Customer Success (CS) is more than a department, it’s a commitment to our customers, and a north star for cross-functional alignment. While there are industry-leading indicators of CS…
Everything You’ve Ever Wanted to Know About Coveo Technical Support but Were Afraid to Ask
Let’s not kid ourselves here. If I were to ask you what first comes to mind when you think of technical support, what would it be? Call centers, headsets, password…
The Power to Make a Difference
At Coveo we like to say that we have created an internship environment that is collaborative, welcoming, and, at the same time, full of challenges and opportunities for growth. Apart…
Coveo Is… Interview With Marc-Antoine Veilleux
The first big challenge one is confronted with when joining Coveo is coming to understand the product and what we do. For a marketing gal like me, that task was…
TSIA Star Awards – Coveo Tech Support Wins!!
We received great news this morning. Coveo won the TSIA Star Award for “Innovation in Support Employee Experience and Loyalty,” in the SMB category. This award recognizes Support Services organizations…