Coveolife

If you are reading this blog post, chances are you like reading in general. Plot twist – so do we at Coveo! Books are a great way to tell a…

Last year at this time, I was faced with a professional decision.  Option 1: Stay in the company I loved, with people I admired, in an industry close to my…

At Coveo, Customer Success (CS) is more than a department, it’s a commitment to our customers, and a north star for cross-functional alignment. While there are industry-leading indicators of CS…

Let’s not kid ourselves here. If I were to ask you what first comes to mind when you think of technical support, what would it be? Call centers, headsets, password…

At Coveo we like to say that we have created an internship environment that is collaborative, welcoming, and, at the same time, full of challenges and opportunities for growth. Apart…

The first big challenge one is confronted with when joining Coveo is coming to understand the product and what we do. For a marketing gal like me, that task was…

We received great news this morning. Coveo won the TSIA Star Award for “Innovation in Support Employee Experience and Loyalty,” in the SMB category. This award recognizes Support Services organizations…

I have always found starting a new job to be slightly stressful. And the thought of starting a new job in the time of COVID-19,  with a 100% remote onboarding…

Working at a high tech company like Coveo is something amazing. It is challenging, rewarding, and it helps bring your personal skills to another level. We release some features that…

Come with an open mind, and the rest will follow At the start of 2019, I made a huge change: transitioning from a role in the manufacturing industry to a…