Get Unlimited Access to Coveo Academy Until July 31
We are all in this together. Without a doubt. We got together as a team immediately to discuss how we could best help our customers through this unprecedented time. We…
Customer Experience
Digital Leadership Through Crisis: How to Succeed in the New Reality
Last week, our CEO Louis Tetu held a live webinar with Jim Roth, EVP, Customer Support at Salesforce, on how companies need to deal with the immediate impact of the…
COVID-19: Taking Action and Seizing Opportunities
We are in an unprecedented time. With the increase in severity of the Coronavirus (COVID-19) outbreak in North America and Europe, we have truly been pushed to take action and…
Live with Louis Tetu and Jim Roth: Digital Leadership Through Crisis
With the rapid spread and increasing severity of the COVID-19 pandemic, the world around us is facing change of the same speed and magnitude. Mobility has decreased, public anxiety has…
The New Reality of Self-Service in the Telecommunications Industry
Intelligent Self-service is critically important in the telecommunications industry right now. Coveo can help. The nature of work has suddenly changed. Millions of residents have been ordered to stay home.…
7 Best Practices to Prepare for a New Digital Support Reality
We are entering a new digital support reality. Real-time availability of the most trusted and relevant online resources is essential for customer success. Whether it’s getting help with new web…