Personalization: Why It’s So Hard to Get It Right
Last week I joined my colleague Ciro Greco, Director of AI, and our friends at DigitalCommerce360 to give a webinar to ponder the question “why is personalization so hard to…
Digital Commerce
Reimagining search relevance in the world of eCommerce
Everybody searches. We’re in 2020, and search engines are plentiful and free-of-charge across the internet. From Google, to Amazon, to your eCommerce website, shoppers have multiple options when they seek…
Driving business value through holistic investments in commerce personalization
The hype around “personalization” has been growing steadily in the market, prompting increased investment as a result. However, many are not seeing the dramatic returns that they originally anticipated –…
Advancing AI with human decision-making
How do you make decisions? Even if you are the kind of person that is paralyzed by indecision when faced with too many menu options- we’ve all been there- you…
Coveo and Fishtank empower higher education institutions with AI-powered search
All website visitors come to a website with an intent. They are looking for specific information, and they want to find it as quickly and easily as possible. Organizations and…
Natural Language Processing: The Future of eCommerce, Today
Have you heard of Natural Language Processing (NLP)? NLP has become a buzzword in eCommerce as well as in many other industries. It is by no means a new field,…