Diane Berry
SVP, Market Strategy

Topics

When we launched Coveo for Salesforce last year, our goal was to empower Salesforce Agent console users to leverage collective knowledge to be more relevant to their customers across channels, and to solve cases and answer questions faster. Our mission and passion is to help companies become more relevant and responsive to their customers—and in the Salesforce environment, the technical strength of this application is a key component of its success.

One year later, we’re pleased to report that many organizations are recognizing our success in achieving our mission. In fact, Coveo for Salesforce was recognized as an impactful new product four separate times in August, by organizations like the American Business Awards, International Business Awards and Golden Bridge Awards. One of these accolades was determined by the public, as Coveo for Salesforce was a winner in the “People’s Choice” category, determined by a poll of nearly 20,000 votes cast.

We’ve included more information on each award below, but know that we’re just getting started on delivering on this promise. We continue to add important new features and connectors with high frequency, in order to make sure all relevant knowledge is consolidated and correlated for better customer service.

Thank you to everyone who helps us strive to achieve this goal, each and every day.  This recognition is a testament to all of your contributions.

SteviePeople’s Choice Stevie Award Winner for Favorite New Products, honored by the ABA. Winners were determined by a nationwide public poll of over 20,000 votes cast. We will be attending a September 16 awards banquet in San Francisco. 

 

Stevie2A Bronze Stevie Winner for Best New Product or Service of the Year, within the “Business-to-Business Products: Computer Software Industry” category, honored by the IBA. Judged by nearly 300 executives around the world, winners will be honored during ceremonies at the 10th annual IBA awards banquet in Barcelona on October 14. This is the second year in a row that a Coveo solution has won Best New Product.

Stevie 3Favorite New Products, honored by the ABA. Winners were determined by a nationwide public poll of over 20,000 votes cast. We will be attending a September 16 awards banquet in San Francisco.

 

 

BWorldA Finalist for Best New Technology Product from the Golden Bridge Business and Innovation Awards, encompassing the best innovations from every major industry in the world. Winners will be announced at a September 30 awards dinner and presentation in San Francisco.

About Diane Berry

Diane Berry is Senior Vice President of Market Strategy at Coveo. Diane seeks out and analyzes market, industry and economic opportunities for growth; works with the analyst community as well as media; and acts as a spokesperson and industry voice to help organizations understand how to leverage advanced search-based apps to transform the nature of work.

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