We’re a third of the way through 2013 and the Big Data buzz has yet to show signs of slowing down. In fact, it’s become even more evident that the need for companies to glean insight from their data is imperative. However, a recent survey by consulting firm PricewaterhouseCoopers found that 58 percent of respondents feel that moving from data to insight is a major challenge. Sounds like what these respondents need is an insight solution.

In my last post, we talked about how to get started with your insight solution deployment and the importance of establishing an enterprise-wide center of expertise for Advanced Enterprise Search. This, along with our other best practices, aims to prevent you from making common mistakes in your deployment that could delay the return on your investment.

The next thing to be aware of during your deployment is the “Requirements Peacock” (pictured below). Let me explain. Too many people consider their insight solution deployment as just a technology project. Yes, technology is definitely a very important piece, but there are certainly more elements to be addressed in order to increase the success of the project.


Here’s where the “Requirements Peacock” comes in. Requirements come in all sizes and colors, but they all need to be captured, documented and prioritized. If you don’t take the time to gather those requirements, don’t expect them to simply be mentioned by anyone, ever. They will come out when you least expect them, derailing the project and greatly handicapping the value created by the solution.

It’s a best practice to capture, document and review all those requirements with stakeholders early in the project to help determine the deployment activities. In some cases, capturing those requirements can be a standalone project from which a deployment project will be derived.

Have you managed your requirements for your insight solution deployment, or did they end up managing you?

We have another best practice post in this series to share, but in the meantime, let us know what else you’d like to hear aboutthat may aid in your insight solution deployment.

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About Dominic Lajoie

Dominic Lajoie is Chief Information Officer of Coveo. Before becoming CIO, he was SVP Global Services for more than 10 years, working with with 100s of customers worldwide. Prior to joining Coveo, Dominic spent more than 10 years as a strategic consultant in various management roles, helping organizations to build innovative business solutions with leading technology. Dominic is a Computer Science graduate of Université Laval in Quebec, and he's also a certified Scrum Master. Outside of his professional career, he enjoys the great outdoors by skiing and riding his mountain bike in Quebec City, where he lives with his family.

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