Forget politics for a moment. In the race to replace the Google Search Appliance (GSA), I am endorsing Coveo this fall. As you are probably aware, hundreds of GSA customers…
With the sunsetting of its Google Search Appliance, Google has signaled its intent to focus its engineering efforts on its own cloud, targeting web and Google Apps content. The question…
Cybersecurity has been a hot topic in the last few years and will continue to be one. The good news is that consumer trust in internet security is on the…
Remember when you were a kid, lying on your back in the grass, staring up at the sky and seeing the clouds move? It always made me dizzy! In reality,…
Our mission at Coveo has always been to drive innovation in the field of enterprise search by looking to the future and building the tools we know our customers will…
One of the biggest barriers to support agent proficiency is poor access to case-resolving knowledge. Information is everywhere, often in fragments across an ecosystem of enterprise applications, databases, and knowledge…