Is More Expert Expertise Finding Required?
In a 2013 survey, the APQC found that while a great deal of effort is being put into expertise finding within organizations, the results could be more effective. The study…
cloud
Consumption Economics or, It’s All About Trust
At the Technology Services World conference last week in Las Vegas, the technology-company-stampede-to-the-cloud was on everyone’s lips. The Technology Services Industry Association (TSIA) calls this Consumption Economics: Customers will consume…