Coveo Reads – Summer 2021
If you are reading this blog post, chances are you like reading in general. Plot twist – so do we at Coveo! Books are a great way to tell a…
Coveo
How to Own Your Candidate Experience – From an Employee and Manager
Last year at this time, I was faced with a professional decision. Option 1: Stay in the company I loved, with people I admired, in an industry close to my…
How You Can Drive Customer Success at Coveo
At Coveo, Customer Success (CS) is more than a department, it’s a commitment to our customers, and a north star for cross-functional alignment. While there are industry-leading indicators of CS…
Everything You’ve Ever Wanted to Know About Coveo Technical Support but Were Afraid to Ask
Let’s not kid ourselves here. If I were to ask you what first comes to mind when you think of technical support, what would it be? Call centers, headsets, password…
Coveo Is… Interview With Marc-Antoine Veilleux
The first big challenge one is confronted with when joining Coveo is coming to understand the product and what we do. For a marketing gal like me, that task was…
Onboarding in the Time of Covid-19
I have always found starting a new job to be slightly stressful. And the thought of starting a new job in the time of COVID-19, with a 100% remote onboarding…
Passion, with a Feminine Touch
With International Women’s Day just around the corner, I felt like paying tribute to a few of the inspiring women I’m lucky enough to work with at Coveo. It was…
Customer Service Week: Time to Say Thanks!
Customer Service Week is a worldwide event that aims to recognize and reward people working in customer service roles. Coveo wants to take a moment to acknowledge the essential contribution…
Solution Developers at Coveo: Bringing our Product to Life
I’ve been working at Coveo for eight months now, and I still don’t know everybody’s role among the 400 or so employees who are involved in the success of the…
Two Frenchies in the Bay
Joining a fast-growing company has its own set of challenges and opportunities. Opened in 2013, the Coveo office in San Francisco is full of passionate people, including two young women…