We are entering a new digital support reality. Real-time availability of the most trusted and relevant online resources is essential for customer success. Whether it’s getting help with new web…
What has 170k+ attendees, 2,700 sessions, 50 keynotes and a bunch of camping gear? Not the world’s largest camping event – it’s Dreamforce, held next week from November 19-22 in…
Coveo recently announced our latest release for Coveo for Salesforce, the Summer ‘19 Release – and it may be our biggest release yet. From integration with Einstein bots to certification…
How can AI transform the customer service experience? This critical question was the focus of our recent webinar, “AI at Your Service.” Neil Kostecki hosted the session to explain how…
Today, we are excited to announce the release of our latest product, Coveo for ServiceNow – Madrid Edition. You can hear all about it at ServiceNow Knowledge from May 7…
You’re driving down the busy highway in bumper-to-bumper traffic during rush hour. You look up and see a billboard…with a giant QR code. What’s wrong with this picture? In essence,…
