customer service and support

How can AI transform the customer service experience? This critical question was the focus of our recent webinar, “AI at Your Service.” Neil Kostecki hosted the session to explain how…

Today, we are excited to announce the release of our latest product, Coveo for ServiceNow – Madrid Edition.  You can hear all about it at ServiceNow Knowledge from May 7…

You’re driving down the busy highway in bumper-to-bumper traffic during rush hour. You look up and see a billboard…with a giant QR code. What’s wrong with this picture? In essence,…