In early 2018 Coveo proudly launched Coveo for Microsoft Dynamics 365. As the Alliance manager for this line of business, I’ve been working closely with our dedicated partners and Microsoft…
Time is money, money is power, and power is having relevant information at your fingertips when you need it most. Coveo is at the leading edge of relevance. We’ve been…
Customer support is changing, are you meeting your customers expectations? There’s a lot of talk around digital transformation and what it means for support organizations. Though there are many reasons…
Who isn’t investing in a chatbot right now? From Mastercard to Lyft, it seems like 2018 will be the year of the chatbot. In fact, of 800 surveyed decision makers,…
One of our most celebrated core values at Coveo is passion. This passion drives everything we do from hiring the right people to developing the next great product. And this…
Nobody wants angry customers but in the era of personalization it can be hard to keep up with their ever-growing expectations. What’s a company to do? The first step to…
