Artificial intelligence (AI) has the potential to propel organizations through digital transformation. And in the midst of what are challenging economic times, machine learning and natural language processing are becoming…
Federated search is a critical first step for information retrieval and knowledge management. But federated search alone still won’t be enough for most organizations’ enterprise search needs. Search once and…
When The Great Pause of 2020 occurred, it provided an overnight stress test for the world’s collective knowledge management systems. What it revealed were massive gaps in the information infrastructure…
Our society is made up of digital literates. Digital literates, as Wikipedia explains, have both the digital skills and the ability to find, capture, and evaluate information on their own.…
Intranets were created for many to consume content and few to create it. With the amount of content on intranets today, they have become a “content graveyard” for employees, rather…
It’s more than a search box. For many companies, upgrading their search capabilities has transformed their digital workplace, and has affected key business outcomes, such as increased collaboration and upskilling…
