Recently, the Coveo for Sitecore team got a chance to experience what community engagement really means and take an active role in it. Every couple of years, Sitecore runs their…
Now that the dust has settled from a very busy week at Dreamforce, I want to share some key takeaways for customer service and support leaders. During Dreamforce, I had the pleasure of…
Dreamforce veterans and newbies alike: you have now very likely absorbed your first day, settled into your home away from home for a few days, attended some sessions, meetings and…
A VMware / Coveo Case Study Session “The VMware Partner Portal is about enabling our partners to be successful, whether that’s registering a deal, getting trained, checking on incentives, closing…
Whether you’re still flirting with the idea of attending, or you already have your tickets and are a seasoned Dreamforce veteran, the Salesforce team is planning a great event. And…
“Companies need to learn faster,” said APQC leader Carla O’Dell in her keynote address at the organization’s 20th Annual KM Conference, and #apqckmconf lit up on Twitter. She also said…
