Machine learning turns the concept of the workplace intranet on its head. Instead of frustrating trips around different data stores, employees can ask an interesting question and get a relevant…
Have you searched for something on Google Drive or SharePoint lately? Better question – have you actually found it? Sure, if the name of what you are looking for is…
In some previous installments of this exciting series, we described – at length – the super cool concept of product vectors (or “embeddings”), and how they can be used to…
‘Ease of maintenance, sleekness, and modernity.’ That’s the brand promise Formica has made for over a century. And after years of quality service, there is no doubt why Formica Group®…
Knowledge Centered Service (KCS) was a key initiative at the IT software company, ConnectWise, in 2019. They had developed a methodology for improving customer support, but a legacy tech stack…
At a time where our softmax function over possible futures looks pretty uncertain, we are happy and proud to share that our AI is here to stay. In the last…
