Light at the End of a Very Dark Year
It was just a year ago that the Coveo offices (and almost all the world) shut down because of the pandemic. In looking back, I see parallels between how we were caught flat-footed…
Relevance
Retailers: Don’t Call Relevance a Superpower
Digital retailers are sensitive to wanting to provide relevant experiences to people. But it turns out that relevance is highly nuanced, particularly in Ecommerce. And it is even harder to…
Ecommerce Musings With Seth Godin
“All I want to do is zoom-a-zoom-zoom-zoom.” – Wreckx-n-Effect I doubt many of us really want to “zoom” – or do any of the other eight or so conferencing tools…
Bringing Humanity Into Digital Experiences With Relevance
Relevance is the key to competing in an overcrowded market, and relevance starts and begins with the ability to engage people, intoned Louis Têtu, chairman and CEO, Coveo at the…
Reimagining search relevance in the world of eCommerce
Everybody searches. We’re in 2020, and search engines are plentiful and free-of-charge across the internet. From Google, to Amazon, to your eCommerce website, shoppers have multiple options when they seek…
Coveo for ServiceNow: the New York Edition
We are very excited to announce our latest release of Coveo for ServiceNow: the New York Edition! With this release, we are enriching the experience, extending our integration within the…
Say Goodbye to Legacy Ecommerce Search Technologies
Shoppers today are looking for relevant offers as well as simple, seamless and effortless search experiences. To meet customer expectations, business professionals must help their firms and evolve their digital…
How to Deliver Personalized Customer Experiences
Targeted, precise messaging for every single website visitor – is it really possible? Despite the promise that personalization brings, marketers are still having trouble cracking its code and the lack…
The Benefits of Relevant Rich Experiences
“By 2020, 51% of consumers and 75% of business buyers expect companies to anticipate their needs and make relevant suggestions.” – Huffington Post Delivering relevant interactions is no longer optional.…
How to Increase Revenue Without Increasing Costs: Be More Relevant
It’s time to make business personal It’s no surprise that your customers, partners and employees all expect more personalized, relevant experiences. However, the companies that are leading the way here…