In 2018, All Signs Point to Unified Interactions
It’s official, 2018 has arrived. With the start of every new year comes the cavalcade of predictions, helping businesses and consumers alike to prepare for the year ahead. As such,…
Relevance
8 Reasons Site Search is Crucial to Your Digital Transformation
This is a guest post from Craig Johnson, a director at Kagool. A Coveo partner, Kagool builds digital experiences to solve business challenges. As far as digital marketing goes, in…
How the Unified Layer of Relevance Will Transform Digital Experiences in 2018
The “one unified layer of relevance” will reign in 2018. Welcome to 2018. The past year was one of exciting developments in enterprise search and machine learning, and I expect…
Coveo for Sitecore: MVP Simon Langevin Shares 2018 Plans
2017 was another year of high growth for Coveo, and Coveo for Sitecore contributed its fair share. We expanded our team to support the growth, and I am the latest…
Wow Your Online Shoppers with Personalized Ecommerce in 2018
What does it take to deliver an exceptional ecommerce experience? Read this post to find out.
Human or Datapoint: Where You’re Going Wrong with Customer Experience
Heatmaps. Click maps. Bounce rate. Conversion rate. Funnel velocity. More data is available to us than ever before on our customers and prospects. It’s tempting to reduce those who are…